Update on Novel Coronavirus COVID-19

UPDATED: May 22, 2020

Thank you so much for your patience during these unprecedented times. We are happy to announce, we will be re-opening Okanagan Smiles once again and can’t wait to serve you. Our team will be in the office this week and is moving step-by-step, taking all the required measures to reduce risk, as our patients safety and our teams well-being is a priority to us.

As you can imagine we have had to cancel over a thousand appointments while we were shut down, and now have the huge task of re-booking them based on priority and queue. We apologize in advance if your upcoming appointment or elective treatment is rescheduled and ask for your patience while we work through the backlog.

Please assist us, by informing us if your oral health has changed and if you require emergency or urgent care. Also let us know if your dental benefits are due to change or expire soon so that we can ensure we fit you in as soon as we can.

Things will definitely look a little different moving forward to our “new normal”. We ask for your continued collaboration as our team members put these protocols into action for everyone’s safety, such as mandatory pre-screening and physical distancing in the clinic. We will be limiting our care to patients with no signs and symptoms of COVID-19 to prevent any transmission.

We appreciate your understanding and look forward to welcoming you back to Okanagan Smiles!